Shipping policy
Shipping Policy
At RennaBelleza, we are committed to delivering your orders quickly and efficiently. Please review our shipping timelines and policies below.
Order Processing
- Orders are processed within 2-3 business days. Processing times may vary if there are any complications with the order.
- If an item is sold out, we will contact you within 24 hours to provide an update on your order status.
Delivery Timelines
- Same-Day Delivery: Available for orders placed before 12 PM (local time) at an additional fee.
- Lagos Orders: Standard delivery within 1-3 business days.
- Orders Outside Lagos: Estimated delivery within 3-6 business days.
- Custom Orders: Take 4-6 weeks to arrive. Once confirmed, refunds are not allowed.
- International Shipping (Outside Africa and Canada): Estimated 4-14 business days via Fez/DHL/USPS/Canada Post , with rates calculated at checkout. Delivery time depends on the destination.
Additional Information
- Shipping times may vary due to high demand or carrier delays.
- Duties & Taxes: Do not apply towards any free shipping promotions. Additional processing time of 5-11 business days may be required for international orders.
For any shipping inquiries, please contact us at rennabelleza@gmail.com or via Instagram @rennabelleza.